Shopping for Tech

Before I get down to the reason for this post, I’d like to observe that this is the 500th post to the Sisyphus Project since we began in 2008.

We now return to our irregularly scheduled program.

I don’t think I’ll mention the computer company because it was much easier to contact the merchant than to try to get around the computer company’s website.

I bought a new laptop computer from Amazon.com. It came on December 3rd and I liked it until December 23rd when it started randomly crashing. The crashing got worse until Thursday, December 26th when it crashed and wouldn’t restart unless I “refreshed” Windows. Doing that took hours and wiped out all of the programs I installed after I got the machine.

After refreshing, it crashed again and wanted me to refresh again. So, I went to the computer company website and entered the number on the bottom of the computer to get warranty service. However the website told me that the new computer I’ve had for 23 days is out of warranty. Boo for the computer company.

But, hooray for Amazon.com. Kudos too, if I ever figure out what a kudo is. I contacted Amazon and they issued me an RMA. The new laptop goes back as soon as I figure out a way to delete the confidential information I had put on it in the past three weeks.

Author: Tom

I know my ABC's, I can write my name and I can count to a hundred.