So, toward the end of last year, my wife and I got new cards from our health insurance for our prescription drug benefits. We also got a lot of literature from the same program and I thought the literature said we weren’t really eligible for the new program.
So, I called the program and on my first call, they said yes we were eligible and no, we weren’t eligible, at the same time. That’s both answers in one call. Last week, I called again and was assured by a very nice lady that we were eligible. So, this week, I went on line and tried to change my profile with the mail-order pharmacy we use so that it would be consistent with the new plan.
The on-line system didn’t mind my name, but it didn’t like my birthday, my prescription benefit member number, the prescription number, or my relationship to myself. Now, I could live with it not liking the member number and the prescription number, but I’m almost certain that my birthday hasn’t changed and that I’m still related to myself in the same way I have been since I was born.
In previous phone calls I’ve been given yes and no as answers in the same phone call and just yes. Today, I talked to Sandy and learned that Sandy isn’t a bad word. I kind of thought it was because the floods last October devastated a neighborhood only a few hundred feet from where I live. Sandy said no, neither my wife nor I are under the new plan. We’re both under Saint Karen’s old plan (she has to be a saint to put up with me). So, if you’re keeping track, that’s one yes, one no, and one yes and no. Being under my wife’s old plan is a change too because before this she and I had separate old plans.
Without a request from me or any notice to me, all of my prescriptions were transferred to my wife’s plan. There’s really no challenge in making me confused, so there’s really no reason anyone should try.
I hope that it’s all straightened out now, but last week, I also ordered a couple of prescriptions from a local drug store under the new plan. So, I also kind of hope what happened today is wrong. We’re fortunate in having good prescription drug insurance, but we seem to have four plans between us and the trick is figuring out who pays what.
Are you confused too? Then, you understand perfectly and my job here is done, except for one last thing. Sandy said that according to her computer our prescription drug insurance doesn’t expire until 2099. I hope we don’t either.
